1. How to order a subscription for my faculty/department?
Subscriptions are ordered and managed through the Library. The Library maintains contacts, concludes agreements and makes price arrangements with various publishers and suppliers worldwide. For questions, please contact Lis.Library.Services@tue.nl or use one of these forms: Purchase literature for service or department, or Purchase of book or journal for 果冻传媒 library collection.
2. How to order a print book for my faculty/department?
The print books are ordered through the library. For questions or urgent orders please contact Lis.Library.Services@tue.nl or use one of these forms: Purchase literature for service or department, or Purchase of book or journal for 果冻传媒 library collection.
3. How to order an e-book for my faculty/department?
The library can purchase ebooks online that become available to the entire 果冻传媒. Ebooks for personal use must be purchased by the user. For questions, please contact Lis.Library.Services@tue.nl or use one of these forms: Purchase literature for service or department, or Purchase of book or journal for 果冻传媒 library collection.
4. How to order a Norm/Standard Guide (NEN) National and/or International for my faculty/department?
Norm/Standard Guide (NEN) can be ordered on a limited basis. Please contact Lis.Library.Services@tue.nl to discuss the possibilities. Or use this form.
5. How long is the delivery time for an ordered library material for my faculty/service?
The Library receives a standard weekly shipment from the supplier. Delivery time of:
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Dutch books: 1 week
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Foreign books: varying between 2 and 6 weeks
6. How to order an interlibrary loan (article of book) request through Tipasa/ILL?
For ordering an interlibrary loan request, so something from another Library, you can use the or use the Request item through interlibrary loan button in our .
7. What are the costs of borrowing a book or buying an article through Tipasa/ILL?
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The price of a loan request from a book is 13 Euro
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The price of a copy of an article request is 6,50 Euro
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Books or copies from foreign libraries can have different prices
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Ordering books or articles from our own Library stackroom is free
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During the ordering process in Tipasa/Ill, the inclusion of a budgetcode from your department or faculty is mandatory. If you don鈥檛 know your budgetcode please contact your secretary.
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Students (except those from Built Environment) need to pay for the costs themselves
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More info at this page.
8. How long does it take before my article request becomes available?
This depends on the delivering library. A copy usually takes 1 till 3 days to deliver. Books can take a few days longer. For foreign libraries it will take a week or more to deliver.