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In her PhD research r from the Philosophy & Ethics (P&E) research group, focuses on the role of citizens in addressing the impacts of digitalization and provides insights into how they can shape the future of digital technology.  

The rapid development of digital technologies is transforming societies worldwide. While this offers new opportunities for connectivity, innovation, and efficiency, it also brings significant risks, such as privacy breaches, increased surveillance, and threats to democratic processes. Therefore, it is essential to understand how citizens navigate these opportunities and challenges and how they can contribute to a resilient digital society.

Role for citizens

This dissertation is based on seven case studies that highlight various ways citizens engage with digitalization. One case study focuses on Dutch volunteer hackers. Since the 1980s, these hackers have identified vulnerabilities in computer systems and disclosed them so they can be fixed. Initially regarded as criminals, their role is now crucial to the Dutch cybersecurity system. This case demonstrates that citizens can play a significant role in identifying and addressing digital risks, even when their contributions are not officially recognized by the government.

Involving stakeholders

Another case study examines nurses involved in developing healthcare technology. In this case, nurses contributed to the development of an AI-driven camera for patient monitoring. While AI offers many opportunities to improve healthcare, it also poses risks, particularly for the relationship between patient and caregiver. The involvement of nurses ensured that the technology supported patient-centered care and mitigated potential risks in its design. This case underscores the importance of involving a broader range of stakeholders, such as nurses, in technology development. This helps mitigate risks and enhances the benefits of new technologies, contributing to a more resilient healthcare system.

Shaping digital society

The concept of technological citizenship, developed in this dissertation, highlights the essential role citizens play in shaping the digital society. By actively involving citizens in the development and governance of digital technology, the full potential of these technologies can be realized while protecting public interests. The research advocates for inclusive and flexible approaches to technology development and governance, ensuring that the digital future is safe, fair, and in the public interest.

Anne Marte Gardenier defended her thesis on April 10th. Title of the thesis: ‘’. Supervisors: Lambèr Royakkers and Rinie van Est.